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What is manual work costing your company?

Your staff, your hours, your pay and CPF: see what a repetitive task costs a Singapore company each month and each year, and when a system would pay for itself.

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The normal working hours in their employment contract.

For reference, MOM puts the median gross monthly income of full-time employed residents at S$5,775 in June 2025 (MOM income summary table). That figure already includes employer CPF, so if you use it, set employer CPF below to 0. Better: use your own payroll figure.

Starts at 17%, the CPF Board employer rate from 1 January 2026 for employees aged 55 and below earning over $750 a month (read 13 November 2026). It applies only to Singapore Citizens and permanent residents, up to the CPF wage ceiling. Use 0 for staff on work passes and a lower rate for older staff.

A quote you have for a build that takes this task off your team. Leave it empty if you have none.

Quick answer

This manual work cost calculator turns numbers you already know (staff on a repetitive task, their hours a week, their pay and employer CPF) into what the task costs your Singapore company each month and each year. Add a quote for a system and it shows the payback in months and the 3-year saving. Nothing you enter is stored.

Why repetitive work costs more than it looks

Repetitive work rarely shows up as a line in the budget.

It sits inside salaries and employer CPF: re-keying enquiries, reminder calls, reports built by hand. And it grows with volume.

A built system costs more at the start than a subscription, then stops costing you staff hours every month. Whether that pays off depends on your numbers, so the calculator uses only what you enter.

How the calculator works it out

  • Hours lost a month = staff × hours a week on the task × 52 ÷ 12. A year is staff × hours a week × 52.
  • Cost a month = staff × monthly salary × (1 + employer CPF and on-costs ÷ 100) × (hours on the task ÷ contracted hours). A year is that × 12.
  • Payback = system cost ÷ (cost a month − running cost a month), in months. The saving over 3 years is that monthly saving × 36, minus the system cost.

Every figure comes from the fields above, and a month is 52 weeks ÷ 12. Enter only the hours the system would take off your team.

Common tasks to automate by industry

Industry Manual task The system that removes it
Dental groups CHAS details and check-up recall tracked in a spreadsheet Recall list in a CRM with scheduled reminders
Aesthetic clinics No-show chasing and rescheduling by phone Automatic reminders with a rebooking link
Medical groups Healthier SG follow-up visits and check-up reminders arranged by phone Booking with automatic reminders for follow-up visits
Property sales teams Enquiries assigned by hand, with consent and DNC checks done separately CRM that assigns each enquiry and records consent and the DNC check
Interior design firms Quotation and BOQ versions tracked in spreadsheets CRM with a quotation tracker
Private education institutions Enquiry, application and enrolment tracked across spreadsheets Admissions pipeline in a CRM
Financial advisory firms Documents and KYC items chased by email and phone Workflow with a secure upload and checklist reminders
F&B groups Outlet sales and stock figures compiled by hand each day Automated daily outlet report inside the workflow
E-commerce brands Orders and stock synced by hand across marketplaces and the own store Order and stock sync workflow
B2B companies Web-form leads forwarded to sales by email CRM with automatic lead routing
FAQ

Frequently asked questions

What does the manual work cost calculator count?

It counts the staff time a repetitive task takes and what that time costs you, from your own headcount, hours and pay. It leaves out errors, delays and slow replies, which also cost money but are harder to measure.

Why is employer CPF pre-filled at 17%?

It is the CPF Board's employer rate from 1 January 2026 for employees aged 55 and below earning over $750 a month. Employer CPF is payable only for Singapore Citizens and permanent residents, so use the rate for your team's ages, set 0 for staff on work passes, and add any levy or allowances you pay.

What should I enter as the system cost?

A quote you have for a build that takes the task off your team, and its monthly running cost. We put no price in the calculator, because a build is scoped and quoted for each company.

How do I find the real hours a task takes?

Ask the people who do it to log the task for two normal weeks, including the follow-ups and corrections. Estimates from memory tend to miss the small steps.

Is anything I type stored?

No. The calculation runs in your browser, and nothing you enter is sent or saved.

Cite this calculator

  • Cite this
  • shakalakaa (Plixitt Solutions). “Manual Work Cost Calculator Singapore.”
  • https://shakalakaa.com/sg/tools/manual-work-cost-calculator · Updated 2026-11-13
  • Licensed under CC BY 4.0.

shakalakaa (Plixitt Solutions). "Manual Work Cost Calculator Singapore." https://shakalakaa.com/sg/tools/manual-work-cost-calculator. Updated 2026-11-13. Licensed under CC BY 4.0.

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